The general public the name Acelity probably does not ring a bell, but in the health world is a familiar name. "The US military is one of our biggest customers," says Frans de Bruin. "We are a supplier for healthcare, especially in the niche market of wound management solutions. Forty years ago we started providing hospital beds and solutions such as mattresses against bedsores. When we got a patent held in 1995 for the treatment of wounds using negative pressure, we arrived at the range of wound care. "
ICT Support
ICT plays a particularly important role in supporting Acelity. De Bruin: "Our IT department is mainly concerned with supporting the ERP system, order processing and supporting the production process. We have now a number of solutions on mobile phones. So running a pilot in America for a solution where doctors and nurses wounds can shoot. "
Those pictures, they can, according to De Bruin by playing to its own experts, who can provide product advice accordingly. "So we have to start to do more in that direction, but truly innovative, we are not yet in IT field. That is partly because hospitals and home care where we subcontractor are fairly traditional institutions. "
Problem in ordering
For laptops, desktops and other peripherals Acelity customer of Dell. About two years ago, they were there to hit a snag. De Bruin: "We were very satisfied with the hardware and the support we received earlier, the problem lay in the ordering process. We have distributed some 1,200 workplaces across more than twenty countries. The central IT department in the Netherlands we support these countries. Our IT department ordered the equipment from Dell. This was done by country: the Netherlands machines we had at Dell ordering Netherlands, which for Germany at Dell Germany, et cetera. "
That was logistically not very convenient. "We ordered everything from Dell Netherlands and shipped subsequently itself to the countries where it was needed," continues De Bruin. "That had internal consequences. For example, we had to bill between sites. Since the finance department was not happy, because that showed tax technically useful. Imaging was also a hassle. We took the equipment first to the Netherlands, then we shipped them to Germany where two people from our IT department were who did the imaging process and the machines went to their destination. "
Proposed SLTN and Dell
Frans de Bruin
Frans de Bruin
Frans de Bruin touched on this in talks with Inter Access SLTN and they did with Dell a proposal. Now Acelity has the entire logistics process of the hardware handed to SLTN Inter Access. De Bruin: "I will only need to show that there is a purchase order and SLTN Inter Access thereby get started. They arrange Dell machines that come to them in the warehouse. There they put an image provided by us and then they ship it to the location where the machines are needed. They also provide the billing directly to the countries where the machines go. "
That's according to De Bruin a very good solution for Acelity. Direct it costs a little more, but because I now internally much less time to have it finally cost effective lost. We need to ship anything more internally and invoice. We do not wring more cornering us for imaging, which does SLTN Inter Access good and fast for us at a cost that we can not do it for themselves. "
Ge-imaged by destination
The machines are in accordance with the Brown ge-imaged at their destination and with a few small actions they can be up and running within a few hours. "The cooperation is very good, we have good and close contact. The account gives me a bell regularly how things are coming every three months along. It is very nice. "
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